Terms & Conditions
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Welcome to Lauren Anne Academy. By using our website, enrolling in our courses, or purchasing products and services, you agree to the following terms and conditions. Please read them carefully.
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1. General
Lauren Anne Academy provides nail education courses and resources both online and in person. These Terms apply to all visitors, students, and users.
By accessing our site or enrolling in a course, you accept these terms.
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2. Course Enrolment & Payment
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Courses and salon appointments are strictly by appointment only.
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Full payment or an approved payment plan is required to secure your spot in any course. Full payment is due in full 7 days before your course starting date.
Payment for your nail appointment is done at your nail appointment on your appointment day.
Prices are listed in NZD and include GST.
Payment plans for courses must be completed on time. Missed payments may result in restricted access to course materials or withholding of certificates.
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3. Cancellations & Refunds
Course fees are non-refundable once paid, unless otherwise required by New Zealand consumer law.
You may reschedule your course once with a minimum of 14 days’ notice, subject to availability.
Cancellations within 48 hours before your course start date, will occur in a cancellation fee of $300 that will need to be paid within 7 days.
No-shows, are not eligible for refunds or rescheduling.
If Lauren Anne Academy cancels a course, you may choose a full refund or transfer to a future course.
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4. Course Structure
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Once your enrolment is confirmed (i.e., payment is received), you will receive a personalised course outline. This will include your class dates and times, model requirements and homework expectations.
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Your exam date will be confirmed on the start date of your course. A practical/practicals and a theory exam is non-negotiable for the completion of your course/s (where applicable). A certificate will be awarded on successfully passing.
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Our in-person training programs are structured using the Brillbird qualification framework.
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We offer additional mentoring sessions, if your feel that you need extra training. These sessions are available by the hour at an additional charge.
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5. Course Materials & Intellectual Property
All content (manuals, videos, downloads, etc.) is the property of Lauren Anne Academy or Brillbird New Zealand.
Materials are for personal use only and may not be copied, shared, or reproduced without permission.
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Kit contents for in-person training are Brillbird brand focused. The kit contents may vary slightly without prior notice, depending on availability and product updates. W e always ensure you receive a high quality selection suitable for your course.
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Online course access is granted to enrolled students only. Sharing login details is strictly prohibited.
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6. In- Person Training
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All practical training takes place at Lauren Anne Academy.
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Your course dates and times will be set in advance, excluding exam dates which will be scheduled separately.
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To be eligible to sit your final exam (where applicable), you must provide evidence of home practice.
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In some cases, you will need to provide your own model for practice classes. We ask that the models be people you know and fell comfortable working with. Advertising publicly for strangers is not permitted. If you are struggling to find someone, let us know in advance and we will do our best to assist.
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During your training, we may take photos and videos of your work and/or your model for social media or marketing use. If you prefer not to be recorded, please let us know-we fully respect your privacy.
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7. "Do It With a Friend" Offer (valid for The Ultimate Nail technology Course only)
Offer Description:
Enrol in the Ultimate Nail Technology Course with a friend, and you will both receive $700 off the full course price. The discounted rate is $4,999 NZD per person.
Eligibility:
Both participants must register and pay for the course at the same time.
This offer applies only to new enrolments in the Ultimate Nail Technology Course.
Booking & Payment:
To qualify, both participants must clearly indicate they are signing up together.
Full payment or an approved payment plan must be arranged for both participants to secure the discounted rate.
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Non-Transferable:
This offer is non-transferable and cannot be used in conjunction with any other discounts or promotions.
Cancellations & Refunds:
If one participant cancels, the discount is voided for both parties unless a new friend replaces the cancelling participant.
Standard cancellation and refund policies apply as per the Ultimate Nail Technology Course terms.
Limited-Time Offer:
This promotion is valid for a limited time only and may be withdrawn or amended at any time at the discretion of Lauren Anne Academy.
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8. Student Code of Conduct
Students are expected to behave professionally and respectfully towards staff, models, and peers.
Disruptive or inappropriate behaviour may result in removal from the course without refund.
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Students must avoid attending class if they are unwell, in line with salon health and safety policies. A catch-up class will be discussed and rescheduled with that student.
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Students are responsible for arranging their own models unless otherwise stated.
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Students are expected to arrive on time at all courses and classes. Late arrivals will result in missing out on crucial learning and the time you have missed will not be made up.
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9. Certification
Certificates are awarded upon successful completion of the course and/or passing the theory and practical exams..
Certification does not guarantee employment or licensing. Please check with your local council or licensing authority regarding regulations in your area.
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Certifications for in-person courses are Brillbird New Zealand approved.
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10. Health & Safety
Students must follow all health and safety instructions during training.
Please inform us of any allergies, health conditions, or learning needs prior to your course.
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11. Online Course Access
“Lifetime” or “ongoing” access refers to the duration the course is available on our platform.
We may update or discontinue content at any time.
For technical issues, please contact us for support.
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12. Liability
Lauren Anne Academy is not liable for any injury, loss, or damage that occurs during or after your training.
It is your responsibility to obtain appropriate insurance when offering services to your clients during or after training.
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13. Privacy Policy
We collect only the personal information necessary to run our academy and communicate with you.
We will never share your information without your consent.
(See our full Privacy Policy for details.)
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14. Updates to These Terms
We may update these Terms at any time. Continued use of our services or website means you accept any changes.
(Last updated July 2025)
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15. Contact Us
For any questions, please reach out:
Lauren Anne Academy
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Thank you for choosing to train with Lauren Anne Academy. We’re excited to support your journey into the nail industry!